Intercom vs Zendesk Chat

Side-by-side feature comparison to help you choose the right tool

Intercom Intercom
vs
Zendesk Chat Zendesk Chat
Intercom
4.8
Zendesk Chat
4.4
Overview
Category Live Chat & Messaging Live Chat & Messaging
Overall Rating 4.8 Best 4.4
Reviews 129 reviews 491 reviews
Pricing
Starting Price $74/mo $19/mo
Pricing Model Paid Paid
Free Plan
Free Trial 30 days
Rating Breakdown
Ease of Use 3.9 4.6
Features 3.8 3.6
Value for Money 3.7 4.9
Customer Support 5.0 4.9
Features
API Access
Mobile App
Company Info
Company Intercom Zendesk
Founded 2011 2007
Headquarters San Francisco, CA San Francisco, CA
Best For Startup, Smb, Mid market, Enterprise Startup, Smb, Mid market, Enterprise

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Intercom

Intercom

★ 4.8

Customer messaging platform

Zendesk Chat

Zendesk Chat

★ 4.4

Live chat software