Freshchat vs Freshdesk

Side-by-side feature comparison to help you choose the right tool

Freshchat Freshchat
vs
Freshdesk Freshdesk
Freshchat
4.2
Freshdesk
4.7
Overview
Category Live Chat & Messaging Live Chat & Messaging
Overall Rating 4.2 4.7 Best
Reviews 164 reviews 2,600 reviews
Pricing
Starting Price $15/mo Contact Sales
Pricing Model Freemium Paid
Free Plan
Free Trial 14 days
Rating Breakdown
Ease of Use 3.9 4.8
Features 5.0 4.1
Value for Money 5.0 4.6
Customer Support 4.3 4.4
Features
Company Info
Company Freshworks Freshdesk
Founded 2017 -
Headquarters - -
Best For Startup, Smb, Mid market, Enterprise ["smb","mid market","enterprise"]

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Freshchat

Freshchat

4.2

Modern messaging software

Freshdesk

Freshdesk

4.7

Customer support software