Help Scout vs Intercom

Side-by-side feature comparison to help you choose the right tool

Help Scout Help Scout
vs
Intercom Intercom
Help Scout
4.8
Intercom
4.8
Overview
Category Live Chat & Messaging Live Chat & Messaging
Overall Rating 4.8 Best 4.8 Best
Reviews 2,022 reviews 129 reviews
Pricing
Starting Price Contact Sales $74/mo
Pricing Model Paid Paid
Free Plan
Free Trial 14 days
Rating Breakdown
Ease of Use 4.5 3.9
Features 4.0 3.8
Value for Money 4.4 3.7
Customer Support 3.9 5.0
Features
API Access
Mobile App
Company Info
Company Help Scout Intercom
Founded - 2011
Headquarters - San Francisco, CA
Best For ["smb","mid market","enterprise"] Startup, Smb, Mid market, Enterprise

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Help Scout

Help Scout

★ 4.8

Help desk for growing teams

Intercom

Intercom

★ 4.8

Customer messaging platform